Shipping policy

Shipping Policy

Introduction

Thank you for shopping at Ronnie’s Clothing and Shoes. We are committed to delivering your favorite products in a timely and reliable manner. The following shipping policy applies to all orders placed through our website.


Shipping Options and Costs

We offer the following shipping options:

  1. Standard Shipping: Arrives in approximately 5-7 business days. Free for orders above $75. For orders under $75, a flat rate of $5.95 will be charged.
  2. Expedited Shipping: Arrives within 2-3 business days. A flat rate of $15.95 will be charged.
  3. Express Shipping: Arrives within 1-2 business days. A flat rate of $24.95 will be charged.


Please note that these shipping times are estimates and do not include weekends or holidays.


International Shipping

Currently, we only ship to addresses within the United States. 

 

Order Processing

Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays). Orders placed on holidays or weekends will be processed the following business day. Orders with standard shipping are typically processed within 1-2 business days.


Tracking Your Order

Once your order has been shipped, you will receive an email with your tracking number. You can use this number to track your package via our carrier's website.


Shipping Restrictions

We do not ship to P.O. Boxes. All orders must be shipped to a valid street address.


Customs, Duties, and Taxes

All orders are shipped DDP (Delivery Duty Paid), meaning all taxes, duties, and customs fees are included in the shipping fee. You will not be required to pay additional charges at the time of delivery.


Damaged or Lost Packages

If your package is damaged upon arrival or not received within the designated delivery timeframe, please contact our Customer Service Department immediately at ronniesclothing@outlook.com or call us at (334) 677-1530. We will work with you to resolve the issue as quickly as possible.


Returns

Please refer to our Returns Policy for information on how to return an unwanted or defective item.


Contact Us

If you have any questions about our shipping policy or the status of your order, please contact us at ronniesclothing@outlook.com or (334) 677-1530. Our customer service team is available to assist you from 9 AM to 5 PM EST, Monday through Friday.

Thank you for choosing Ronnie’s Clothing and Shoes. We look forward to serving you!